As part of our commitment to a safe, lawful, and ethical online marketplace, we want to ensure that all sellers are fully aware of what can and cannot be sold on our platform. Understanding these guidelines will help create a compliant, secure environment for both sellers and buyers. Whether you’re a seasoned re-commerce entrepreneur or new to online selling, this guide will walk you through Indonesia’s strict regulations and our platform’s specific rules on prohibited and regulated products. Adhering to these rules will ensure a smooth, successful selling experience.
1. Prohibited Products and Services
Certain products and services are entirely banned due to legal regulations or platform-specific policies. This ensures compliance with Indonesian law and protects buyers from potentially harmful or illegal goods.
Alcohol, Drugs & Tobacco
- Alcohol and narcotics are fully prohibited in Indonesia. This includes any type of intoxicating or controlled substance that falls under these categories.
- Tobacco products and most vape-related items are also not allowed on the platform. This includes cigarettes, cigars, and most e-cigarette products, given their regulatory limitations and health risks.
Adult Content
- Items and services related to the adult industry are strictly prohibited, including pornographic books, magazines, videos, or any other explicit media.
- Services linked to the adult industry, such as escort services, are also banned.
- Used intimate clothing (like second-hand underwear) cannot be sold due to hygiene concerns and respect for customer comfort.
Weapons
- Items that could pose a significant risk, like firearms, tasers, explosives, and ammunition, are prohibited. This rule also extends to items that may cause harm if misused.
- Combat knives and swords intended for purposes other than sports or display are restricted as well.
Illegal or Copyright-Infringing Products
- Counterfeit or imitation goods of well-known brands, particularly in fashion and technology, are illegal. These can mislead buyers and infringe upon intellectual property.
- Unauthorized copyrighted materials, such as pirated software or illegally reproduced eBooks, cannot be sold, as they infringe upon the rights of original creators and violate copyright law.
- Other Prohibited Activities
- Multi-level marketing (MLM) and pyramid schemes cannot be promoted or sold on our platform due to their exploitative nature.
- Gambling services and unauthorized financial services, including unlicensed money lending, are also prohibited.
- Items that promote illegal activities, violence, or hate speech are banned to ensure a safe, inclusive environment for all users.
Wildlife and Human-Related Items
- Indonesia upholds strict wildlife protection laws. Thus, products derived from rare or exotic animals are banned from our platform.
- Human body parts, remains, or live organs are entirely prohibited.
2. Products Allowed Under Strict Regulation
Some products can be sold on our platform, provided they adhere to stringent legal and regulatory requirements. Sellers need to familiarize themselves with these guidelines to ensure compliance.
Medical, Health, and Cosmetic Products
Indonesia’s health authority, BPOM, regulates many health and cosmetic products. Sellers must secure BPOM certification to list:
- Health supplements – essential for products claiming to benefit well-being.
- Over-the-counter (OTC) medicines – for non-prescription medications like cold remedies and pain relievers.
- Cosmetics, including skincare and personal care items.
- Injectable beauty products (e.g., Botox) – a specialized category requiring additional scrutiny.
For prescription drugs and medical devices, regulatory approval is mandatory, ensuring these items meet safety and quality standards.
Tobacco & Vape Products
While traditional tobacco products face heavy restrictions, certain vape products are permitted on the platform, but with strict limitations:
- Advertising is highly restricted, especially toward minors.
- Sales are limited to specific channels, and sellers must adhere to all local guidelines on age and usage restrictions.
Weapons for Specific Purposes
Certain weapons are allowed, but only when intended for sports, display, or costume purposes. This includes:
- Decorative swords and knives that are crafted solely for display.
- Sporting knives or similar equipment used in approved activities, such as martial arts or reenactments.
Conclusion
Selling on our platform comes with the responsibility of upholding these guidelines. By ensuring compliance with Indonesian regulations and our platform’s policies, sellers can help maintain a safe, legal, and trusted marketplace for all. We encourage all sellers to carefully review the types of products they wish to list, consult relevant regulations, and, if needed, seek additional guidance to confirm they meet all requirements. This way, our platform remains a secure, reliable place for customers to shop confidently.
Ready to Start Selling? If you’re clear on these guidelines and eager to begin listing your products, we welcome you to our platform! By following these rules, you’ll not only protect your business but also contribute to a vibrant and responsible re-commerce community.
